Shipping policy

Shipping Policy

Last Updated: Aug 06, 2026.

Thank you for shopping with [BaooCo.in]. We are committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping Policy to understand how we process and ship your orders.

1. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

  • Orders are processed on business days only (Monday to Saturday, excluding public holidays).
  • Orders placed after business hours, on Sundays, or on public holidays will be processed on the next business day.

Please note that processing time is separate from shipping time.

2. Shipping Methods

We partner with reliable courier companies to ensure timely delivery across India.

Available shipping methods may include:

  • Standard Shipping
  • Express Shipping (where available)
  • Cash on Delivery (if applicable)

The shipping options available for your order will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery times are:

Location Estimated Delivery
Metro Cities  2–4 Business Days
Tier 2 & Tier 3 Cities  3–6 Business Days
Remote Areas  5–8 Business Days

Delivery timelines are estimates and may vary due to factors beyond our control.

4. Shipping Charges

Shipping charges are calculated during checkout.

  • Standard Shipping: ₹49
    • Express Shipping: ₹99 
  • Free Shipping on orders above 599 (if applicable)

Any applicable shipping charges will be clearly displayed before you complete your purchase.

5. Order Confirmation

After placing your order, you will receive:

  • Order Confirmation Email
  • Order Confirmation SMS/WhatsApp (if applicable)

These communications will include your order details and payment confirmation.

6. Tracking Your Order

Once your order is shipped, we will send you:

  • Shipping Confirmation Email
  • Tracking Number
  • Courier Partner Details
  • Tracking Link

You can use the tracking number to monitor your shipment until it is delivered.

7. Delivery Attempts

Our delivery partners typically make Two delivery attempts.

If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, the order may be returned to us. Additional shipping charges may apply for re-shipping.

8. Delivery Delays

While we strive to deliver your order on time, delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Natural disasters
  • Public holidays
  • Government restrictions
  • Courier operational delays
  • High order volumes
  • Incorrect or incomplete delivery address

If your shipment is significantly delayed, our support team will assist you in tracking and resolving the issue.

9. Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout.

If you notice an error in your address, please contact us immediately at [Namendra.kumar7189@gmail.com]. We will do our best to update the address before the order is shipped.

Once an order has been dispatched, we may not be able to modify the delivery address.

10. Lost, Missing, or Damaged Packages

If your package is:

  • Lost in transit
  • Delivered damaged
  • Missing items
  • Marked as delivered but not received

Please contact us within 24 hours of the expected or recorded delivery date.

Include:

  • Order Number
  • Photos (if applicable)
  • Description of the issue

We will work with the courier partner to investigate and resolve the matter as quickly as possible.

11. International Shipping

Option A – If You Ship Internationally

We currently ship to selected international destinations.

  • Delivery Time: 10 to 15 Business Days.
  • Shipping Charges: Calculated at checkout.
  • Customers are responsible for any customs duties, import taxes, or other charges imposed by the destination country.

Delivery times may vary depending on customs clearance and local courier services.

OR

Option B – If You Do Not Ship Internationally

At this time, [BaooCo.in] ships only within India. We do not currently offer international shipping.

12. Cash on Delivery (Optional)

If Cash on Delivery (COD) is available:

  • COD availability depends on your delivery PIN code.
  • Additional COD charges of Rs.50 may apply.
  • We reserve the right to limit or refuse COD service in certain locations.

13. Partial Shipments

If your order contains multiple items, they may be shipped separately based on product availability or warehouse location.

You will receive separate tracking details for each shipment if applicable.

14. Shipping Restrictions

Certain products may not be eligible for delivery to specific locations due to:

  • Legal restrictions
  • Courier limitations
  • Product category regulations
  • Hazardous material guidelines

If we cannot ship an item to your location, we will notify you and arrange an alternative solution or refund.

15. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Business Name: Namendra Jagdish Kumar
Email: Namendra.kumar7189@gmail.com
Phone: 9028229510
Business Address: Fatima Nagar, Pune, Maharashtra 411013

Our customer support team is happy to assist you.

Our Commitment

At BaooCo.in, we aim to provide a reliable and transparent shipping experience. We work with trusted logistics partners to ensure your orders arrive safely and on time, keeping you informed every step of the way.